Description

SUMMARY

Attends to the needs of members and guests through the provision of quality customer service and a satisfying dining experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Smiles and greets members by their names whenever possible; makes self-introduction and ensures proper table setup.
• Informs diners of daily specials and takes orders for food and drinks as necessary and inputs into point-of-sale (POS) system.
• Gauges timing of food delivery to ensure members' orders are prepared correctly and correct food temperatures are met without rushing or causing undue delays.
• Checks tables frequently to determine if diners have any needs or requests including drink refills, additional bread and butter, desserts, coffee, etc.
• Maintains tables in a neat and orderly manner and cleans as necessary.
• Opens and closes sideboards to ensure that everything is prepared for efficient service.
• Assists other Servers to ensure that all diners have an excellent dining experience.
• Checks card information supplied by Hostess and opens check under appropriate member number.
• Requests members' number and presents check for signature as necessary.
• Thanks members and guests for their patronage and asks that they return.
• Communicates with members, co-workers, management and the general public in a courteous and professional manner.
• Conforms with and abides by all regulations, policies, work procedures and instructions.
• Exhibits and maintains a professional demeanor to reflect a positive image of Mizner Country Club.
• Performs other duties as assigned by the Dining Room Supervisor.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Qualifications